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Use your WiFi for

real-time communication

customer profiling

gathering reviews

marketing automation

customer care

Social WiFi Features

Branded Login Pages

Beautifully brand your own WiFi login system so that it matches your business identity.
Simple Page Designer

Update your login screen as often as you like with our drag-and-drop editor. What you see really is what you get with Social WiFi.

Vivid Content

Display content to your visitors, allowing them to easily learn more about your business, latest events, promotions and offers.
Images & Videos

Drop your own artwork or videos onto pages, giving a visually pleasing and informative experience to your customers.

Special Offers

Send your customers vouchers that they can redeem at your venues for various benefits. Increase their loyalty and incentivise them to come back to you.

Website Redirect

Would you rather your customers go straight to your website or fanpage? As easy as pasting a link in your Social WiFi dashboard.

Branded Review Requests

Automate the process of requesting feedback from guests and customers, manage the postive and negative to best suit your business.
Ask for More, Get More

Social WiFi will send a review request email to each WiFi user to evaluate their experience, but as always it is sent with your branding.

Broadcast the Positive

Define what is a good rating for your business and automatically ask reviewers to leave the feedback on the online review sites that are most important to you. We support Google Reviews, TripAdvisor, Zomato and many more.

Online Reputation Management

Don't direct the unhappy guests to the review sites, but instead gather more information about their experience so you know how you can improve and make things right.

Customer Communication

Customers can leave you feedback, so respond to them straight from the Social WiFi dashboard and build a better reputation.
Messaging System

The point of Social WiFi’s messaging system is simple - to help you communicate with your customers in the most efficient and orderly fashion.

Contact Forms

Our contact form allows your visitors to send direct messages to the venue’s administrator from our welcome page or if they leave a negative review. It’s as simple as typing in their opinion and clicking “send”.

Making It Right

95% of unhappy customers will return to your business if you resolve their problem quickly and effectively, so Social WiFi give you the tools to turn things around.

Remarketing

Use Ads or Facebook campaigns in order to target your known customers with specific campaigns.

Google Ads

Use Google's advertising platform in order to promote your business or product by displaying ads to people who log into your Social WiFi venue.

Facebook Pixel

Display relevant ads on social media even after your visitors leave your venue thanks to Social WiFi's integration with Facebook Pixel.

Analytics

Analytics are a crucial component of Social WiFi. Getting to know who your customers are and how to best approach them is vital to any line of business.
Demographics

Knowing who is the primary target of your company is always a good idea. With Social WiFi, you are now able to learn exactly who your customers are.

User Data Export

View and download the details about your users, including their email address, number of visits, name and demographics. You can then use the data for any third-party software.

Review Statistics

Monitor your customers’ level of satisfaction over chosen periods of time to help you understand how you and your employees are doing.

Customer

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