Social WiFi Product Updates

News and details of all of Social WiFi's latest product updates.

Friday 3rd February 2023

  • Social WiFi can now push all historical data to your integrated CRM. You no longer need to import via CSV when adding data to your CRM after the fact.
  • Improvements made to the speed of loading statistics at a Project level.
  • Fixes to the inbox at a Project level if you have access to multiple Projects.

Friday 27th January 2023

  • Send yourself a test email to check its style before launching.

Thursday 12th January 2023

  • Aruba Instant On hardware integration. Install Social WiFi directly on your Aruba Instant On WiFi access points.

Tuesday 10th January 2023

  • You can now select a date range when downloading the CRM database from the User Data tab. The date range will select based on a users last visit date.
  • Integrations can now be copied to other Venues within a Project. For example, your Facebook Pixel settings and your Mailchimp CRM API connection.
  • You can now suggest a new integration for us to develop from the dashboard. It'll raise a ticket with our team and we'll monitor what is popular.

Monday 2nd January 2023

  • Lots of backend improvements and minor updates throughout December and we took some time off to celebrate Christmas! Nothing sexy here that you'll notice in the dashboard. Perhaps just some things loading faster!

Tuesday 6th December 2022

  • Launch of Instagram widget on Welcome Page. Embed posts and allow redirection to app or webpage
  • Release of generic email mass mailing domain allowing use of mass mailing functions without the configuration of your own SMTP server

Friday 2nd December 2022

  • Release of Freshmail CRM integration
  • Release of Klaviyo CRM integration

Monday 28th November 2022

  • Forward customer feedback via email to any email address
  • Get your customer feedback and complaints into your existing support systems such as Zendesk and Freshdesk

Wednesday 16th November 2022

  • Monthly report sending can now be sent to a chosen email address

Monday 14th November 2022

  • Integrations tab now shows which are configured
  • Grandstream released as a supported hardware vendor
  • Significant statistics speed improvements. Rollout of update will be phased across the next four weeks

Thursday 27th October 2022

  • Review widget embed improvements
  • Updated layout for Social WIFi integrations

Wednesday 12th October 2022

  • Review widget embed for your website released
  • Download infographics about your Review Gathering performance in various formats and styles released

Friday 7th October 2022

  • Returning User statistics released
  • Gender breakdown of verified users
  • Minor updates to dashboard UI on Google Chrome
  • Fix for the colour of buttons on the Additional Login Question

Tuesday 4th October 2022

  • GetResponse integration released
  • Updates to email activation emails
  • New French translations uploaded
  • Back end optimisations to improve dashboard speed

Thursday 29th September 2022

  • TikTok remarketing integration released
  • Snapchat remarketing integration released
  • All-time review statistics now visible by default in dashboard
  • Update that all venues do not load on login for larger accounts. Improves dashboard speed.

Friday 23rd September 2022

  • Time zones released. Data and statistics reflect the local time of logins and no longer UTC
  • Mailchimp CRM integration released
  • Google Maps ID fix on Review Settings tab

Tuesday 20th September 2022

  • Returning rate from emails released. Calculate how many people returned after receiving a Social WiFi marketing email
  • Monthly reports downloadable from the Project tab
  • Minor statistics page updates

Tuesday 13th September 2022

  • Additional customisable questions on login pages now possible. Available on Pre-login Page, Login Page and Welcome Page

Want to learn more?

If you would like to learn more about these new functions from Social WiFi, please contact your existing Account Manager or write to us at

You can also find out more by visiting the Social WiFi Academy and searching for the relevant update.

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