Social WiFi Product Updates

GoHighLevel CRM Integration released globally.

See our Academy for firmware details and how to configure.

Deleting uploaded/created content in the Dashboard is now possible.

• Added the option to delete Custom Questions (previous answers will still appear in data exports).

• Added the option to delete Email Marketing, SMS Marketing and WhatsApp Marketing messages.

• Uploaded files in the Media tab can now be removed from the Dashboard.

Improvements to the AI functionalities in Feedback management.

• The AI reply generator can now generate replies for up to 20 subsequent messages in conversations with Guests.

Refreshed the Feedback Management functionalities.

• Added a new default design on the Negative Review page to improve text visibility.

• Revamped the Customer Chat window with a whole new interface to make it easier to use and fix sporadic legibility issues.

• Updated new feedback notification emails. Guest messages can now be read directly from the email.

• Implemented AI tools in the Customer Chat window. Suggested replies can now be generated.

Revamped the Custom Questions tab.

• The creation of questions is reduced to one process flow.

• Add multiple questions from one page.

• Custom questions can be added to Login and Prelogin pages.

Academy Article Updates.

• All articles relating to Custom Questions have been updated.

Big overhaul to the User Data section.

• All customer data is now available on a single page.

• See combined lists of Verified and Unverified data. Or check them individually.

• Download your chosen list. For the first time, you can download a combined file.

Export History tab launched.

• For 7 days, you can see and download the generated Excel files.

Academy Article Updates.

• All articles relating to User Data have been updated.

Improvements to Access Points section of dashboard.

• Easier importing of large numbers of UniFi access points.

• Improved AP status information.

• Easier steps to invite IT colleagues to setup Social WiFi.

Improved the Venue Creation wizard.

Bug fixes for when uploading certain media file types.

Ruckus One Integration released globally.

See our Academy for firmware details and how to configure.

Expanded the capabilities of Custom Questions on the Login page.

You can now ask more than one custom question of each type simultaneously.

EnGenius Integration released globally.

See our Academy for firmware details and how to configure.

HUAWEI eKit Integration released globally.

See our Academy for firmware details and how to configure.

Anti-bot measures added to the Review System to combat email clients security checks.

WhatsApp Marketing: support added for phone numbers previously registered with the WhatsApp Business app.

Find out more about how to use WhatsApp Business from Meta's download guide.

Merchynt CRM Integration released globally.

Automatically push your Social WiFi data to Merchynt & Paige and trigger their review management workflow.