Is there a minimum amount of time that I need to commit for?
Our services come with a 12 month commitment, which you can choose to may
monthly or for the
year in advance.
What if I am not happy with the service?
We offer a 28 day money back promise. No questions asked (although we’d
love to know why
you’re cancelling). We’re confident that you won’t want to though and is why we offer
Will this work in my country and what is the cost?
Social WiFi will work in any country in the world. If you’re outside of
the currency zones
listed above, get in touch and we will provide you pricing for your region, but the
transaction will take place
in one of the above currencies. Your bank will convert at the prevailing rate.
Do I need to buy extra equipment?
In some cases you may need to, but if you get in touch with us we can
ask a few questions
about what you already have and our team can advise you accordingly. If you don’t
speak the language of tech,
don’t worry, we will keep things as simple as possible for you.
How can I pay?
Currently, we accept payment by bank transfer and PayPal. We will
soon be launching card
Can I manage more than one location from my account?
Yes, we have a portal that gives you visibility of all the locations
in your business that
have Social WiFi. If your business has more than 15 locations, get in touch with us
and we will provide you our
Am I a small business?
Generally, if you’re not a hotel or a large space venue such as a
shopping mall or stadium,
you will qualify for our Small Business package. If you are unsure, get in touch
with your details and we will
let you know which package is best for you.
Do these prices include VAT?
All pricing is ex VAT. If you pay VAT in your territory, it will
be added to your invoice at
the relevant rate.