Social WiFi Product Updates 2025

Launch of WhatsApp Marketing. Send your marketing communication right to peoples WhatsApp account.

Allow Guests to log in using their WhatsApp number.

Design and send Automations and Bulk Campaigns using our creator.

• Add images, videos and CTA buttons to all messages.

Find out more in our Academy.

Updated the venue wizard to be more mobile-friendly.

• Setup a new venue in just 2 steps (previously 4).

See the YouTube video on how to do it.

New YouTube widget available in the email creator and editor.

QR Reviews are now unlocked for all paid plan clients globally.

Network limits are now using different metrics and easier to understand.

Simplified venue creation flow, removing the process from 4 pages to 2.

Improved handling of copying email content across venues but retaining the venue name.

Pre-registration for WhatsApp Marketing released. Apply for early access.

New dashboard homepage design released. Collect badges for completing onboarding steps and see what we recommend you do next.

Claim badges by setting up settings like Online Review Gathering, Email Automations, CRM Integration and much more.

Negative responses from QR Reviews can now leave additional feedback and submit an email address should they wish to receive follow up from your business.

New help section launched in the Social WiFi dashboard. Get easy access to our Academy and YouTube content and find inspiration on designs.

Dashboard Live Chat support relaunched with WhatsApp integration, so you can take the conversation with you everywhere.

Statistics relating to QR Code Reviews are now available in the dashboard.

Venue Name and Address placeholders now available in the email creator tool to make copying designs to multiple venues easier.

Teltonika re-added as a supported hardware integration.

• Immediately available on all Teltonika devices running firmware 00.07 and above.

• Installation documentation available here.

New email creation tool released globally. Create amazing new email campaigns easily and with more functionality that ever before.

• Works on email automations and bulk campaigns.

• More precise editing capabilities allowing for more stylish and professional designs.

Watch our tutorial video on YouTube to learn more and how to effectively use.

Launch of QR Reviews as part of our new LetsQRate product. Clients can generate QR codes and links to take customers to web pages with the Social WiFi review gateway.

Generate QR Codes to print and place in your venue, or use the links in mass email campaigns to prompt review gathering.

Check out our Academy Documentation for more information.

Agreement Pages have new and updated default wording for several countries, making them more specific to the local laws.

Updated countries include the USA, UK, Colombia and the EU region.

Integration with DCN released. Latest firmware from DCN required.

• See our Academy for firmware details and how to configure.

Launch of the Social WiFi Data Regulations Portal.

• Key information about what you need to know in certain countries about gathering and handling customer data.

• Information about how Social WiFi ensures compliance with the rules as well.

• Link to the Portal.

Ability to add images by pasting a URL on the drag-and-drop editor, instead of uploading a file.

Improvements to showing a PDF with custom Terms of Service and Privacy Policy on a mobile device.

The Social WiFi Academy is now searchable from the the dashboard and even easier to access.

Freshmail CRM integration removed from the dashboard following their acquisition.

Google Login removed from the dashboard and all login pages currently active.

• Google changed their systems to block Google login on mobile captive portal pop ups resulting in a poor user experience.

Access Point warning emails will only be sent if all APs in a venue do not authenticate traffic in a 72 hour period.

• Update made in response to client feedback about false alarms.

New way of handling images meaning a higher quality of presentation, especially on unusual dimensions.

New user experience when setting up and scheduling mass email campaigns.

Clearer information on if a campaign is activated to send or disabled.

Updates to the Access Points tab and the adding of MAC addresses.

• Now supports non-standard formats and more.

Redesign of the drag-and-drop editors on Splash Pages and Email Marketing pages.

New, cleaners and more modern icons used on all such pages.

More intuitive layout of Subject, Titles and content fields.