Social WiFi Product Updates 2024

Everything we released in 2024: new features, integrations and improvements to the Social WiFi platform.

18th December 2024

  • We've been working on improving over 50 small elements to the dashboard. Some will be more visible than others.

  • Where these are most noticeable are the drag-and-drop creation tools. We finally upgraded all modules to help you create pages and emails more intuitively.

5th November 2024

  • New Ubiquiti UniFi secure VPN configuration tunnel released.

    • Easily setup Social WiFi using our new API integration.

    • Particularly helpful for networks that lack a public IP address.

23rd October 2024

  • When Phone Number is the primary login method, you can now add a field to ask for email address too.

    • SMS verification code will be sent, if you have SMS credits, but no email verification email will be sent.

18th October 2024

  • AI Generated Mass Mailing content is now available.

  • Enter what you want to promote and let our AI tools suggest written content for your email.

18th October 2024

15th October 2024

  • Mass Mailing templates now available.

    • Choose from generic email content ideas or from seasonal ideas for your business.

24th September 2024

  • Improvements to the email login form.

    • Alignment and with of entry fields improved.

    • Order of questions is optimised to be more logical.

    • New date of birth picker released.

23rd September 2024

  • AI Generated Email Automation content is now available.

  • Enter what you want to promote and let our AI tools suggest written content for your email.

  • Learn more on our YouTube channel with our quick explainer (please like and subscribe).

23rd September 2024

16th September 2024

  • We slowed down the development pace as we took some holidays at the end of summer.

  • But we're back with a new CRM integration. This time, its Brevo! Formerly known as SendInBlue.

  • Connect your Social WiFi account with your Brevo account and have all your data automatically pushed from us to them, in real time.

16th September 2024

16th August 2024

  • Send emails from your own domain by adding DNS records to your domain settings.

    • This will improve deliverability and open rates.

    • To activate this, contact support or your Account Manager.

2nd August 2024

  • Improvements to the WiFi login process released for Android and iPhone devices. Fixes links opening in Safari and removes the "Connect to Internet" requirement on certain devices.

  • New permissions added to the dashboard.

    • IT Specialist role with access to only the Access Points and Statistics sections.

    • Marketing Specialist role with access to all the functions in the dashboard except the Access Points tabs.

16th July 2024

  • New email automation creation tool released. Now easier than ever to setup a behaviour based trigger that delivers marketing content to your customers.

  • Choose from seven different templates or create your own.

16th July 2024

2nd July 2024

  • Email marketing and Online Review requests can now be sent to unverified emails.

  • This is an optional function that needs activating in your dashboard. The email addresses were not confirmed as part of the login process, but the user did opt in to email marketing.

26th June 2024

  • Email addresses that are detected as having emails bounce when marketing communications are sent, are marked accordingly and the information is shown in the database export.

  • As a result of such a bounce, Social WiFi will no longer send emails to this email address, but you will still have access to it on your data exports.

21st June 2024

  • Login codes can now be downloaded in greater quantities. Previously, each download was just 100 codes.

  • Update to allow the export of batches of 100, 500, 1,000, 5,000 and 10,000.

21st June 2024

12th June 2024

  • Beer emoji's added as options on the Review Gathering email.

30th May 2024

  • Hardware integration for Aruba Central released globally.

15th May 2024

  • New statistics showing on the main venue dashboard page giving a quick view of performance in your venue.

  • Fixes to the User Stats section of the Statistics module.

8th May 2024

Official launch of the White Label Reseller option. As a reselling partner, you can now add your brand to the system, remove Social WiFi and host everything on your domain.

8th May 2024

25th April 2024

We've been quiet on here because we spent the last few weeks building a new website, which you're currently using. We hope that you like the look of it.

25th April 2024

25th March 2024

  • Google Review integration improvements making it easier to configure the sending of positive customers to your Google Review page.

  • Fixes to email login forms so that phones numbers can be made compulsory when used within the "Login Set".

19th March 2024

Access Point integrations on Huawei and Juniper Networks released.
19th March 2024

18th March 2024

New email sending domains released improving deliverability rates for clients not using their own SMTP sending servers.

8th March 2024

New review icons are now available in the Review Email section of the Online Review Gathering feature.

6th March 2024

Email login verification emails can now be disabled from the settings tab of the dashboard. All emails gathered through this login option will be posted in the Unverified Emails section of the dashboard and therefore cannot be emailed via Social WiFi tools. These emails should be exported in order to run email campaigns.

16th February 2024

Hubspot CRM integration now available. Automatically push your Social WiFi data to your Hubspot lists.
16th February 2024

14th February 2024

API endpoints updated to include phone number. CRM integrations that allow phone number input via API also updates and include Zapier, Revinate, Profitroom and Klaviyo.

9th February 2024

Unverified emails are now available in the User Data section of the dashboard. Data can be downloaded by Excel file and used outside of the service after acknowledging the conditions of use.

25th January 2024

  • 𝕏 Remarketing pixel is now available to embed and add, making paid advertising on 𝕏 more targeted for known customers.
  • Filipino and Tagalog translations added to the Social WiFi dashboard and default login system wording also translated.

16th January 2024

  • Croatian language added to dashboard and default login system wording.
  • New default font options added to the page creators. New options include Roboto, Raleway and Poppins.

2023 in summary

2023 in summary