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Social WiFi is an efficient tool for gathering guest data. During the login process you obtain data on their email address, age and gender. This knowledge allows precise planning of marketing communication for your hotel.
The data gathered with the login process may be exported to different platforms, for example Freshmail or SALESmanago. Social WiFi supports remarketing, either via Google AdWords or Facebook – your guests will see your advertisment after leaving the hotel.
Information on the Hotel and Local Attractions
Your guests receive a special email after they’re first logged in. It may contain information on the hotel night, local attractions, special offers or contact phone numbers.
Redirecting Reservations from OTA
Social WiFi helps you with transferring a part of the reservations made using OTA (for example booking.com) to your inner hotel reservation system. Thanks to activating direct sales on your website, you may save up to 15% in commissions.
Modern Feedback Gathering
Using the star rating system, you may measure your guests’ satisfaction. A day after leaving the hotel, your guest will be automatically asked for their rating and leaving an opinion on our partner platform TripAdvisor.
You may choose to active the Conference Pack for your conference guests. The participants will receive a special email with the schedule, list of lecturers and any additional information that you choose to communicate. They may view this material at any time.